Absolute nightmare and borderline scammers. Ordered a wardrobe from House of Fraser, waited weeks for delivery, only to receive the wrong items and missing parts. When I reached out for help, they refused to fix their mistake and told me to dismantle the furniture myself! Their customer service is a joke - delays, no accountability, and now I’m stuck with useless furniture. I’m literally being forced to file complaints with consumer authorities because they won't take responsibility. Avoid House of Fraser if you value your time and money. They’ll waste both.