Absolutely terrible customer service.
After sending several messages/ emails the response time is shocking.
After placing a online order it took 3 days to receive a order confirmation which led me to believe that there was a problem with my order. Tried to contact customer services Absolutely terrible response time.. I ended up placing the order again and then was charged for the second delivery and the return.
AVOID
USE A COMPANY THAT ACTUALLY HAS A DECENT CUSTOMER SERVICE TEAM
4 months ago
House Of Fraser has a
3.0
average rating
from
7,505
reviews
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