Very disappointed with this company. They constantly send me brochures most of which end in the bin. This is because once in the past I bought something from them online. I wasn't asked at the time whether I wanted to receive their brochure. However, recently I did purchase some items from them online. The purchasing process was easy and they arrived within a week of ordering. Regrettably two items had to be returned because they didn't fit. The refund procedure was terribly slow with no communication and the only way I received my refund was chasing them and miraculously the refund was processed straight away. I also had cause to return an item that was faulty. It took two weeks to receive my refund after having numerous conversations, sending them photos of the faults and eventually receiving a free return label to send the item back. Even them it took a further week for them to deign to give me a refund. Clearly they mistrusted my complaint about the item and had to have a conference between them to decide whether I should receive a refund. It is extremely unlikely that I shall order from them again.