The app has not been not working for more than 10 days, so I can’t log into my profile (not even with the laptop as I would need to generate a code generated only from the app). I have no control of my money, in and out as of course I can’t see if I received my salary or if someone copied my card and is using it. I updated my phone software thinking it was a problem at my end but it wasn’t. Do you believe that the only way to find out about my bank account movements is going to an ATM and ask the last operations in 2021??? Shame on HSBC. I called twice the call center but still no fixing or to switch to a physical key.