THE BANK THAT WILL NOT LET YOU LEAVE... I would give no stars if I could! I have been a business customer for 7 years. Last year HSBC started with extremely invasive questionnaires to their busines customers. I complained and was told it was a regulator requirement. This is a complete lie. They then threatened to close the account down unless I gave further info. So I withdrew all funds (over £80K!), filled out a closure of account form, and took it into branch mid-Jan. They have still not closed the account over 5 weeks later. And have continued to charge a monthly fee and have now sent a replacement credit card. I can see this is going to be a battle that will end up at the financial ombudsman. Do NOT open an account with HSBC, especially if you are a business.