I wish I had read these reviews sooner. I am a new customer. I wanted to find out how much I owe & how to pay it. Because I couldn't remember my credit limit my account is now blocked. 2 calls of 45 minute waiting time with one VERY rude agent who blocked my account then 3 hours of going round in circles being asked non relevant questions by a robot - I'm done. Fortunately I do not bank with them so they can chase me when my card payment is due then I will close it all down. AVOID
2 years ago
HSBC Employee has a
1.6
average rating
from
670
reviews
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