I’ve had a bank account with HSBC for a couple of years now and tried to open an account for my son about a year ago. I received a message shortly after doing the application saying they are busy with the account and that they’ll get back to me. Is around a year now an d still no reply. In the mean time my Dan has opened an online monzo account and seems happy with it. About a month ago I then tried to open another child account for my daughter as she is still under age, once again I got the same message to say they are working on my application and will get back to me. No reply for around a month. HSBC customer service is really very bad. Don’t bother waisting your time to open a child account, even though they advertise for it, I don’t think they do it.