Having been a customer of HSBC for too many years to remember l would just like to express my ongoing appreciation and thanks to the staff of the Huddersfield branch for their continuing care and support. ln particular could l mention Mamta, who usually deal with me on counter services. she is always to give time, shows care and always willing to help with any queries. l would also like to express my thanks and gratitude to Lucy Brook, l have always found her caring and always willing to help in any of the branches l have visited that she has been working at. Please pass on my comments and grateful thanks for everything that is done for me. Its so good to find an international bank that hasn't lost the personal touch, where respect and a willing to help have always been shown to me. Thank you again. David Prendergast.