Hsbc do not care at all. My husband ( now ex) took out joint mortgages by forging my signature on line many times, I was never seen by anyone, written to or phoned about this and didnt gain from them. When I found out and hsbc realised this had happened they were advised not to speak to me, I had to speak to their solicitor at a great cost, my ex recieved a police caution and simply ignored all hsbcs letters and phone calls leaving me in the family home. I had to sell my home and pay up the fraudulent mortgages AND hsbcs solicitors fees. It has had a huge effect on mine and my childrens lives and my health, and they simply wont care if you take your own life they just want their money. I hope my experience will help others by making them aware.