If you want to open a bank account or you want to trust your money to the bank , stay away from HSBC . We were robbed in Europe and after reporting to them and police , 2,5 month of anxiety and waiting,HSBC Vietnam charged us 200000000 VND ( around 8500 USD)to pay for the thieves, even we have clear evidence that transactions were made illegally and they admitted it by sending us receipts with different signatures on them. Premier customers are not protected. After 2,5 month of nightmare I just sharing this to people not to be in the same situation as I was. Stay safe and stay away from HSBC .