If you are a small business or Startup stay far way from HSBC they will break your company in pieces !!!! We are a small business set up in April 2013. Since 2013 we've been running the business through HSBC. In July 2018 we were asked to fill up a new form, meaning giving HSBC information about our business, what we do, how we receive money, how we trade etc. Fast forward to 1st of November 2018 I was trying to pay a supplier and my card kept being declaimed, I then login in to my online bank and saw that I couldn't make any payment . The balance was there, we have plenty of money in our bank account but the payment option wasn't there anymore, meaning we could not make any payment online, all payment functions were blocked. I then called HSBC to ask what was going on and they told me the account was under review they simply read an statement saying that the account was under review and that they could not give any further information... It doesn't matter what I asked they would only repeat the same thing over and over. Moving forward a few days, the direct debits we had setup to be paid in the account started to bounce back, meaning HSBC wasn't even paying our direct debits despit we having positive balance in the account. I then called HSBC again to ask why the direct debits were not being paid and the reply I got was exactly the same as before "The account is under review and we can not give you any more details" To make the story short, HSBC Froze the account without any previous notification, when in contact with them it is impossible to get any information at all, they are like robots playing the same tune over and over... I then done a quick google search about this issue with HSBC and to my surprise there are 1000's of posts online from small business owners and Startups claiming to have had the same problem with HSBC, also had their account frozen and left without any access to it and worse left without any information. What is written here is the truth, if you dont believe it just google the following : hsbc freezing small business account You will see for your self what this bank do to small business so, my advise is, stay way from hsbc, if you currently bank with them and been asked to fill up a form,it is a bad sign your account is likely to be frozen at some point, better you take action now and move your money way from HSBC just to be safe. If I only knew that before I would have done it myself, but unfortunately we only learn about things after happening to us... Now we are in a situation where have no money to run the business or pay our employees. HSBC doesn't care about the damage inflicted on our business and will not care about you or me. This is a bank without any sense of appreciation to its customers, they will act in any way they like and will not for a second care about you or your business. I am here writing this post to warn you to make you ware about this bank and its position towards small business, what happened to me and to the other 1000's of small business can also happen to you.