Missed two calls on my mobile unknown number turns out now it was HSBC fraud ringing Got a letter to say I was being investigated Tried to use my HSBC App wouldnt work tried to log on got a message to ring a number which I did Went through the security checks ok until he asked me what i had spent 2K on and what was the other payment for I had not done these transactions so he blocked me Rang my husband whose working in France he said he'd find out whats going on Turns out he had paid the 2K credit card bill as he usualy does and had to pay his apartment deposit He used his card his name and number Nothing to do with my card, name and number, I cannot see my bank account and cant access the credit card statement as its my husbands So why ring , letter and block me ? Somebody has made a mistake , surely they could see who made the transactions Now I have to go into town on the bus with identification to be un blocked And I cant pay wages for our bussiness I can only hope the un blocking works quickly but after reading other comments I dont have confidence in that And we are Premier customers with them for years