I spoke to Carl at HSS who quoted me £125 for weeks hire on a wet saw. He told me there was an upfront deposit of £125 so took £250 payment. I returned the machine within 24 hours because it was incorrect and Carl said he would charge me for a day but charged me the same rate he quoted for a week. When I called Carl to complain he stated that was just my opinion, his notes said otherwise, he would look into it and call back but Carl never even called back. Next time you take a payment from a customer you should take 2 minutes to check that customer is paying for the correct machine first. Shocking customer service. Look at all the bad reviews this company is run by a bunch of monkeys.