I booked a floor sander and edging sander for one day. My time on the job was limited Although I was told the delivery would be in the morning it did not arrive until late in the day, Only after the driver had left did I realise neither machine came with dust collection bag — meaning it would throw sawdust all over the house.
I called customer services. I was told they could not deliver that day and to wait for the next. The next day I called to confirm the time and they had no record of the previous conversation. Customer services said they would call me back. No one called me back.
They will come to collect the machines today. I have could not use them and they will charge me for it.
Dreadful all around. How difficult is it to organise two dust bags? The whole job has been delayed
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