Starting from the most important point- the product which in my case was 20 mm wheel spacers. As you can expect from Eibach its always top quality. Materials used,finish touch and the look all high quality. Even the box don't look cheap with them. Service? Yes- very good service, quick delivery and on time -but that's what you expecting from someone who care about the costumers . Specially when you pay that top £££ for a parts. Yes it's worth it. What really makes me feel special it's the communication. Wasn't sure about something so just emailed to costumer service. Had all the answers I want within a few minutes- wasn't expecting that. Highly recommended seller Eibach UK of top quality German products.