AVOID. Low quality products, very bad refund policy, and terrible customer service. I ordered a folding chair from them. It was clearly very cheap but sold at a premium price. The bolt in the chair, which looks like it's made out of the same metal as a tin can, broke after 3 days of use. I expected it to last for years. I sent photos and explained what happened. Their customer service takes a week to respond. They will only refund if you send back your item to them, taking the time, effort and pay for the packaging to do this - which they're aware, for large household goods this is too expensive and time consuming. I asked to speak to their manager, just to say that as a small business I would encourage them to switch their chair supplier because it's making them look bad and hurting their customer relations - I recieved no confirmation he had recieved the message or cared. In the end I've accepted I've lost the money I put into it, and will buy from larger brands in the future