I received a courtesy call the evening before our puppy's scheduled arrival. The rep provided details about our driver's name, that she'd be in contact with us, and how to contact Pet Cab if we had any questions or concerns. Our driver, Daisy, was communicative by kindly introducing herself, and texting me updates of our puppy's ETA and letting us know how she did at the airport (with a picture!)and on the car ride. It was clear, watching Daisy with our puppy that she was a kind and caring pet chaperone, and we really appreciated how pleasant she was during the drop-off. It made the moment even more special and memorable for my daughter.
4 years ago
Starwood Pet Travel has a
4.9
average rating
from
3,973
reviews
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