Shannon was our driver and she was great about contacting us with her ETA, and then keeping us updated when she ended up behind schedule due to traffic. The only reason I didn’t give more stars is because she didn’t check my ID when arriving. Although I know she could tell we were all waiting for our puppy’s arrival, I still feel like she should have checked it and I was prepared for it too.
3 years ago
Starwood Pet Travel has a
4.9
average rating
from
3,973
reviews
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