4.5 stars! I appreciated the phone calls with updates and verifying the location for delivery, etc. The only issue I had was when I saw Max take the dog out of the car; he kind of swung the crate and when the puppy was dropped off inside, the water was all over his pad and feet. It's just water, and the puppy is fine, but maybe don't swing the crate around for this poor tiny new puppy who is probably scared..... He did not know I was watching him through the window when he arrived.
3 years ago
Starwood Pet Travel has a
4.9
average rating
from
3,973
reviews
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