Rick, our driver, brought our puppy up our driveway, holding the puppy in one arm & the carrier in the other . He had a great big smile at n his face & asked if we were waiting for this little guy. My husband beamed with joy in response & they all can in the house where Rick handed our puppy over to us. His smile was contagious, we were thrilled to see our little guy & Rick just added to the joy. Our puppy was clean, smelled wonderful, didn’t seem to need to be fed; he had been well cared for during his long trip to us. We chatted with Rick for a short time during which he talked about where he had been during the day & where he would stay the night. Whew!! His day was long too!! He took a pic of his “delivery” & was off to his next destination. We were/are so pleased with our experience. Thank you for our bundle of joy who was delivered with such care.