I used my Pet Cab as my US agent on the ground in LA, California, when relocating my pet cat from London to LA, and I am so glad I did. They were reassuring even a week before I left, giving a personal touch on text messages, and agreeing to a drop of place for the day of arrival. On the day of arrival, they kept me up to date as soon as I landed, and had my cat with me just as I pulled up at my hotel (less than 90 mins from landing) Julie and Susanna were amazing! Thank again, were highly recommend for any pet owner reloating to the US as they take the stress out of the transfer :)