It was a comfort to work with My Pet Cab. First of all, MPC called and introduced our driver, Tim, and explained what were the next steps and when we'd hear from him. Exactly what was explained was what happened. Tim texted and called the day of delivery. Because we were anxious, we may have "bothered" Tim more than what was necessary prior to delivery, but Tim responded to all those texts with a sense of humor. We new once Tim arrived with our new family member, that she was treated well by Tim. Tim explained that she had eaten, hydrated and urinated. Tim talked with us about 10-15 minutes - which also gave us comfort that he cared and took care of Puppy Tommie.