I have been requesting quotes and comparing prices for transporting my cat, Gigi, from California to Australia. The process is very long and complicated. Working with Ross has been pure joy. i have had a plethora of questions and concerns which Ross answered quickly, and he graciously provided counseling and recommendations on which steps to take first and how long each obstacle should take to be overcome. The quote I received from Starwood Pet Travel was slightly higher than the other international pet transportation companies that I contacted, but the service offerings from Starwood, including door to door pickup and delivery, were far superior to all of the other companies. I give the highest recommendation possible for Ross and his team at Starwood Pet Travel. Thank you, Ross and your team at Starwood.