Thank you for helping bring our beloved dog, Rowdy, back to our family. We moved from Austin to London on March 15th, right as the world went into lockdown. It was always the plan that Rowdy would join us a week or two later, but with the lockdown we had no idea when he could. Thankfully Sarah and the team figured out how to get him to a different city where he could fly out in a small window when flights were open as nearly all flights were cancelled. When that flight was cancelled they sprang into action again and got him on an earlier flight. Earlier in the process they also knew things about forms that even my vet wasn't aware of. I cannot imagine navigating this without them as I'm sure there would have been some delays or he just wouldn't have made it for months. The handlers seemed to truly love animals and appreciate our boy! The pictures of his travel day and the arrival video were so special and helped us through the uncertainty of this time. Thank you!