Far beyond our expectations! 35 years air freight experience, my wife and I REFUSED to fly any dog! Contacted numerous companies who were either too busy, far to expensive (price gouging) or borderline scame. We did our homework and referred to MY PET CAB by a long standing www.ipata.org outfit. All we can say is WOW. We have owned dogs for 28 years, have 4 now, and treat them as our children. The communication by the company prior, during, and upon delivery, amazing. A GORGEOUS well appointed 44' RV arrived in our town 48 hours later. Our new 11 week old puppy did NOT want to leave the 2 driver's side. She was so happy with them she wanted to stay. They sent us constant updates/photos by Email and Text. Also, they had no other dogs scheduled, and rather than make us wait another week or so, gave our new sweet girl an exclusive ride home! By far an A+++ ground service that treats your dogs as if their own not as cargo! OUTSTANDING we will be referring My Pet Cab to dog rescues and others!