Starwood's service was great and got our beloved Ollie safely across the pond in the middle of a pandemic. Sarah and her team were great and I'd be happy to work with them again. The only suggestion I have is to perhaps use a coordinator near or in the same time zone as the individual moving. The time difference between Denver and London led to some communication delays (on my end too) that would likely have evaporated had Sarah and I been in the same time zone. Sarah did her absolute best to respond (and she did well). It simply would've been nice to also have someone state side to talk to when the time difference didn't allow communication with Sarah.