What once was a decent stream downloader, it has fallen into the abyss of useless tools. Just too many bugs creeping into the code, and their tech support is all but denying there are any. Here's an example. It downloads, but then doesn't finish compiling the video, and gets stuck. You can do nothing but close the program and try again, keeping your fingers crossed. I've been in touch with tech support over this for days now, and they say to "download the latest version, your issue is fixed".. just to find out, it's not only not fixed.. it's worse. Good luck, folks. Off to try the competition's software.