By far the worst company I have ever tried to deal with. Why banks work with them and expect a anything in return is beyond me. The 5* rating is clearly HubZu paying for reviews. Its quite unsettling being a winner bidder and having a back up bid throw away your progress. Every other bidding site I've work with has allowed to seller to either renegotiate with a buyer's price for a period of time. In addition to hubzu not giving timely notifications, email or otherwise, I have received no notification as the winning buyer that the seller was unhappy with the price and looking to renegotiate . instead after beating out other bidders and staying awake far past my bedtime because they like to constantly reset the auction with every bid within 15 minutes, I find that a contract was placed with another bidder on the house that I won the auction for.!!!!! Of course hubzu claims no responsibility nor do they look to remedy the situation. On top of that, they're listed agents are slower to respond in their customer service line. Seems fishy all the way around. So I checked out the BBB and low and behold a ton of people leave negative remarks. I'm just looking to add truth to their business quality.