Awful Experience trying to reach the Document Processor once I won the bid. Almost lost the house because I couldnt reach anyone on the phone or email to help me correct the Docusign contract. Once I won the bid I got an email almost immediately notifying me and then they sent the contract via docusign within 48 hours to my email. Once reviewed, I needed to make corrections to the company name LLC and add my agents information because it was not listed on the docusign agreement anywhere. I tried over 20 times to email, call, and leave voicemails to the document processor listed in the email and to the main number listed without an extension and no response. I called so many other numbers trying to reach Hubzu or anyone for that matter just trying to get someone with a voice anywhere to pick up. I don't know how they are in business. If and only if you are relentless will you be able to reach someone and with a lot of explanation and urgency you may be able to get the operator person to spend another 20 min to reach someone internally that will answer and that can actually help you.