Just had an LG Oled TV delivered to find out that Hughes had delivered me the wrong model TV, they have sent me last years model at £600 cheaper. When I asked when were they we going to correct this I was told that they can’t pick up of the mistake TV on the same day as the new TV due to the finance( which has been paid for as they wouldn’t have delivered it). So this means I have had to take three days off work for their mistake. This is the first and last time I use Hughes. I should have gone elsewhere. 1 star is too much. The process was quick and easy it’s was Customer service not making thing right that annoys me.
3 years ago
Hughes Direct has a
1.9
average rating
from
111
reviews
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