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Anonymous
Rent my washing machine from hughes. First time it goes wrong they came out couldn't fix it . Under rental agreement they are supposed to bring g a new one within a couple of days. But oh no I have to wait 10 days as apparently no delivery slots. Took a day off work to wait in as they cant commit to a time around my work shift was told will call first thing with a 3 hour delivery window. Mo call came phoned them to be told the store had booked tomorrow instead . Cant get that day off work so now got to wait another week as they wont fit it in around my shifts I have to choose a day i can wait all day. Not good service made me disappointed in hughes. Was pleased i rented from them as supposed to be piece of mind . Not so sure now . Hopefully i wont need to call them out again if i am going to be treated like that
4 years ago
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Hughes Direct has a 1.9 average rating from 111 reviews

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