It wasn't love at first sight for sure. However, after several month I can claim that the broker deserves trust. My trouble was the choice of a trading account. I trusted the 4-5 questions test that they've had on the website that was supposed to help you deal with this choice and offer the most suitable account type. I was new to forex trading back then and had difficulties to understand which fees approach would be the most favorable in my case. In any case, all eneded well, I spoke to the manager and was offered to transfer to the other account type which made me much happier client. In general I can recommend the broker.