Absolutely shocking service. Do not recommend. Ive had people coming out to my property to set me up, yet nothing is documented on the other side so they wont let me internet go live. No one gets back in touch or leaves you waiting without resolving anything. Asked to speak to a manager but refused to let me speak to one, refused to give their names when wanting to know who i am talking to. They are wasting peoples time, no communication from anyone and not even trying to resolve anything. As of 26th - still no internet. Called to cancel due to the time wasting provider that doesnt care about customers but want to take their money. Ive had no internet since been with them, they have sent me a bill. Today i called to cancel die to been a joke and they told me i will still have to pay a months worth of my wifi, even though theres been no internet in the property since signing up to hyperoptic. One joke of a company if they can even call themselves that. Cant provide a service yet they still demand money. Also you can never get through to a manager, Why is that?