I have had hyperopic for 3 weeks - every week I have woken up with no internet. Calling customer service is like banging your head against a brick wall. I have never experienced such incompetence, rudeness and inappropriate behaviour across the board. They simply refuse to listen, or send out a technician to support you with issues. For complaints you simply get an email - which remains today unanswered.
my advice - stay away. It promises great speed - but leaves you with a headache.
Im returning to Virgin.
1 year ago
Hyperoptic has a
1.2
average rating
from
122
reviews
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