If you want fast ish broadband and zero help from there customer service team or technical support team then this is the broadband company for you!!! They are horrific so rude and disrespectful there level of help is did you try turning it on and off again after that your on your own. I phoned today as I have been having issues since early March and clearly still on going the fist call today the guy wasn’t interested and didn’t listen and kept talking over me even though I asked politely to stop talking over me and let me finish but nope this was too technical for this guy. After going around in cut for ages I asked to speak with someone else as your not willing to assist me and his reply was if you want someone else then hang up and redial as I’m not transferring you wow! I then asked to speak with a manager and apparently they don’t have managers at this company and when I repeated my request to speak with a manager he immediately hung up on me. I called back and got virtual an identical person on the phone same horrible mannerisms and again no managers apparently and if I don’t like this then email complaints. I would seriously spend the extra money to go with a more reputable and established company as at least then if you had a problem they would actually help you and not treat you like ****! Definitely AVOID this company if you can.