The mattress is fab
Please don’t use Tufnell for your delivery
They are incompetent and have no customer service.
They don’t care if you are working or that the mistake is theirs they just expect you to sit and wait until they get around to it.
Please please please choose a delivery service that puts the customer first.
I need another mattress but I won’t be asking you, not because of covid, not because of brexit but because the customer is given no notice and expected to be sitting in waiting, even when they take a day off and Tufnell screws it up.
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Alice, Customer Support
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