Hi I had new Ioniq5 .After 1 year on board charger got broken . I have been waiting 3 months for the repair and I have been provided with rented car petrol one. I asked customer service to provide me electric car but they said they can not. The cost of driving rented petrol car was about 10 times more . I told them that it cost me fortune to drive petrol they told me that they would reimbursement me for extra costs. They provided me with BMW 1 series which is no much to Ioniq5 .Now after 4 months since my car was repaired I was calling 4 times and I have send 3 emails and I am steal waiting for answer. When I told Mia from customer service that it is ridicules and that Hyundai have lost customer she was saying that is ok and lathing. I think that that is enough. I'm trying to share my experience with everyone just to make sure he won't get so disappointed as I did. I lost a lot of time and they still saying they are reviewing my application for reimbursement. Avoid at any price.