Visited to look at an ix35. Two staff members were in the showroom. One was eating his dinner in full view with a cannot-be-bothered look, whilst the other important-looking bloke approached. He responded to simple questions superciliously, cockily and patronisingly. He was devoid of warmth and acted as though he was doing us a favour by even speaking to us. Worse was the fact that he appeared to be a senior staff member. He took our details down saying he would get back to us when a suitable car became available. Over a year later, no follow-up call yet. We left this dealer and bought two expensive 4x4s from another dealer instead. A work colleague got the same attitude from staff at this dealer and as an aside, a staff member was also busy eating openly. The colleague went on to buy an HyundaiTucson from a friendly Hyundai dealer.