I have ordered from this company twice both times the canvases I bought had major obvious defects. I will say the customer service is fast and they honor wanting to make it right. But sending a replacement after replacement when they are also broken and/or overly pixelated / not good quality pieces of artwork doesn't fix the problem. I eventually got a refund altogether. Two stars just for the communication and attempts to replace. It appears like no one actually looks at the artwork before they send it out. There's somebody's name on the back that it says it was crafted by... But that person must not be looking at it or something?