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M Heinrich
We’ve made several purchases from iCanvas in recent months. The first purchase more than met our expectations in that it was framed well & arrived in excellent condition ready for hanging. Our most recent purchase (which is pertinent to this evaluation) was disappointing. The canvas was damaged upon arrival and the framing was poorly completed in that the substandard construction failed to evenly stretch the canvas across the frame. We paid a significant price for this particular piece of art work and expected a product similar to our previous purchases. Unfortunately, the quality was unsatisfactory at best. It’s unlikely we’ll make another purchase from iCanvas based on our most recent experience. Up-Date: I received a very kind response from iCanvas’ customer service offering to replace my damaged art work which I sincerely appreciated! That said, I had already repaired, strengthened & re-stretched the damaged frame/art work & addressed other issues. I’m grateful for iCanvas’ response and will now order from them in the future. Thank you!
2 years ago
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iCanvas has a 4.8 average rating from 9,889 reviews

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