This was our first purchase from iCanvas, and after reading all the reviews, I was expecting more. We ordered 9 different prints, most of them varying sizes. 7 of them were constructed well. 2 of them had issues. I contacted Customer Service, and was told how to "fix it myself" at home with a hammer. The canvas needed to be stretched more. After completing the instructions, it still isn't perfect. However, given the back/forth and time needed to fix it, we have accepted them as is. The most frustrating part was the inability to easily hang the canvas pieces. We selected the slim frames, and the hardware provided is unrealistic to use. We ended up using our own (with wire and nails) and hope there is no long term damage to the product. I don't believe we will be ordering again.