I am always satisfied with the service and the variety of prints that they have to offer. Most of the prints are from iCanvas in my home. However, this time one print came a little damaged but I did not report it because I was in a rush to hang it because I was having guests arriving that day and then yesterday when I received 2 prints I noticed when I hung one of them that the canvas was not stretched properly on the wood and you could see white on the side which annoyed me, but again I didn't report it because I'm expecting company tomorrow so I took magic marker and filled in the white with black. So in all honesty its not their fault because I'm sure they would have replaced them for me. I just have to stop waiting for the last minute to change my decor. Otherwise I would order from them again and again.