I recently ordered a kite helmet from Icarus, and the entire process was incredibly smooth. Even when I realized I had mistakenly ordered the wrong size, their customer service was outstanding. They promptly sent me a replacement in the correct size without any hassle. I was impressed by the level of professionalism and customer-friendliness displayed by the team at Icarus. Their commitment to providing helpful advice and ensuring customer satisfaction is truly commendable. Based on this positive experience, I can confidently say that Icarus has won me over as a customer, and I will for sure be returning for future purchases. Five stars!