As other have stated they are scammers - don’t bother with the financial ombudsman they don’t see this company as a fake therefore allowing these criminals to rip people off - yes in the eyes of the law here in England if your ripped by these low life’s they ‘look into the evidence provided’ yes even all of these people saying the same things! And they don’t think this is a scam, oh and don’t bother trying to claim back your money via Mastercard as stated by the financial ombudsman Mastercard are a notoriously hard nut to crack and don’t really do refunds- so of all the ‘fraud protection cover’ your bank promises you and these organisations like our not so good ombudsman there’s not really a great lot of point to them - still, even these law abiding companies will be paid for the job they simply do not do!! So really again it’s always going to be the public who suffer. Once this ‘operation’ trips themselves up and it all goes pear shaped they’ll just pop up somewhere else with a new name and all the rest completely unscathed. By the way if you don’t answer their calls what they’ll do eventually is call you from withheld so you don’t know it’s them - what above board company rings and rings for nearly a year and then changes tact and calls you from withheld?? One last thing - all of your ‘positive’ reviews have each reviewed just one company… oh! And that’s just this one… not a coincidence…. Each review uses the same repetition of words and scenarios…of their ’hopes, aspirations and dreams’ word choice is just the same as their responses, long drawn out and complicated, with overuse of words which wouldn’t usually be in a ‘real review’ all fake reviews are posted on the same day in blocks posts. Shame on trust pilot I can never ever trust this place now for transparency and accuracy.