Placing order was quick and easy. It took some time for delivery confirmation to come through. I was given no date of delivery or time. I took delivery of what I thought was my light to find it was only the base as they came delivered separately which I presumed but not told. When i queried I had only received the base I was told that the light had already been delivered. Which it hadn’t. There seemed to be cross wires at there end. They delivered the light the next day. Apart from the mix up over the delivery, the light is fantastic. I’m so pleased with it.