Bought a lovely floor lamp which arrived quickly and in perfect condition and up until this point I had a very positive experience with iconiclights. However, once I had unpacked the lamp and assembled it I discovered that although it was a lovely lamp I did not like it in my living room as I felt it didn’t go with my colour scheme. Being that I had only had the lamp 1 day I didn’t think it would be an issue to return it as it was well under the 28 days. However, when I emailed iconiclights to return the lamp I was told I wouldn’t be able to return it as I had taken it out of its original packaging. I could not see the lamp as it was in very bashed boxes so I had to take it out of its original packaging to see it and to see if I would like it or not and of course to make sure it was not damaged. I could not put it back in the original packing as it was damaged. It was only packed in brown cardboard boxes (something I’m sure iconiclights have plenty of) however, they would not allow me to return it after opening it which I found ridiculous as I previously said I could not view it or check it over otherwise. I then went to purchase another’s lamp I had seen them selling but due to this awful experience I bought it from another website and I would never purchase from iconic lights again.