I ordered a hover board for my 7 year old for Christmas and it arrived in great time and looked fab. However when opening it to charge i found that it had a 2 pin plug !!!! Brilliant !!!! Managed to charge the thing and it seemed ok. After opening it on Christmas day it worked for about 15 mins and then just stopped dead. The little chip boards in the front that house the flashy light have dropped out of place and there is something rattling inside too. I tried the factory re set after finding a video online and have tried to charge several times but nothing !!! :(. I have also sent 2 x emails to the company and tried to use the CHAT box but nobody ever replies. REALLY DISAPPOINTED AND FUMING THAT I HAVE BEEN WELL AND TRULY RIPPED OFF !!!!!!!!