Do not waste your money buying from Ihoverboard. I bought a e-scooter from these people and when it arrived, it wasn't charging and the battery level was extremely low, I emailed them to send me another charger to test it to see if the problem was the battery or the charger when it arrived it happened to be the wrong charger. come to find out the scooters isn't even being sold by them directly, they are based in China, the scooters have been stored in Poland, God knows how long they have been sitting there for, the batteries are probably flat dead by know. Save yourself the hassle from buying any products from them.