Ordered click and collect, said it was going to be ready between 10-12 and stressed in the email that I be there on time to pick up my items. Arrive on time, waited until 12 and then called, waited on the phone for 40 minutes to speak to someone and finally got through. The lady told me the order was ready and I would receive the email with the code in a few minutes. I waited for the code and still didn’t receive it. Why make promises to customers if you aren’t going to fulfill them. This place is a joke. Would have been faster to go into the store myself and pick the items off the shelf. Absolutely ridiculous.