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E.Q.
Went to Ikea in Vaughan today (November 25, 2020) to finally order my new kitchen. I was directed to a computer and told to log in that an attendant would be with me soon. I log in and shortly after a young gentleman came to assist me. He showed me how to make some changes I wanted and then said he had to go to another desk since he was service two customers at a time. I finished my changes and waited in the 20 minutes for him to come back. When he finally did come back the manager at the front desk told him to attend to a new male client that had literally just arrived. He told his manager he was serving me and his manager said "never mind, the female attendant near me, who was with another customer, could serve me when she was done", I stated that I was being serviced first and that I was waiting already for 20 minutes for the attendant to come back. The manager shouted out at me that I would have to wait for the female attendant to serve me since he was taking the young mail attendant to serve another male customer. There was no line up of people waiting, the new customer had just arrived, but I had to wait to finish my design so the male customer could be taken care of before me? Not only was the manger rude, abrasive and condescending but he was prejudice against women. Had I been there with my husband, I believe I would not have been treated that way. I WILL NOT BUY MY NEW KITCHEN CUPBOARDS FROM IKEA DUE TO THIS. The managers name is ADNAM.
3 years ago
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